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Revocation

You have the right – if you are a consumer – to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise the right of cancellation, you must inform us of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). The declaration of cancellation must be sent to Regner GmbH & Co KG Café Konditorei Marktstraße 11 8732 Seckau, e-mail: konditorei@regner.at, fax: +43 3514/52079. You can use the sample cancellation form (PDF download) for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation:

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling by you which is not necessary to check the quality, properties and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

Contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
Contracts for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded,
Contracts for the delivery of goods that are not suitable for return for reasons of health protection or hygiene if they have been opened or used after delivery,
Contracts for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery,
Contracts for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.

Werte Kunden!

Bitte beachten Sie unsere eingeschränkten Öffnungszeiten während der Feiertage sowie unseren Betriebsurlaub im Jänner:

23.-26. Dez. geschlossen

30. Dez.-01. Jän. geschlossen

07.-23. Jän. Betriebsurlaub

Wir danken für Ihr Verständnis und wünschen Ihnen und Ihren Familien schöne Weihnachtsfeiertage sowie ein Gutes, gesundes neues Jahr!

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