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General terms and conditions of business

Preamble

Regner GmbH & Co KG Café Konditorei Marktstraße 11 8732 Seckau, sells gingerbread, confectionery products, chocolates and various gift items (such as wooden boxes and tins) in its online shop at https://lebkuchen-regner.at.

Scope and terms of use

The following contractual terms (hereinafter referred to as “GTC”) apply to contracts concluded via the homepage mentioned under point 1 between Regner GmbH & Co KG – hereinafter referred to as “Regner” – and its respective contractual partner – hereinafter referred to as “contractual partner”.

By placing an order, in particular by checking the consent button during the ordering process in the online shop, the contractual partner accepts these GTC.

All sales, deliveries and other services provided by Regner are carried out exclusively in accordance with these GTC. Conflicting GTC only apply if Regner expressly submits to them in writing.

Regner reserves the right to change the General Terms and Conditions at any time without giving reasons.

These General Terms and Conditions apply to both businesses and consumers. If they apply to legal relationships with consumers, they only apply to the extent that they do not contradict the mandatory provisions of the Consumer Protection Act (or other consumer protection laws).

Only natural or legal persons with full legal capacity are authorized to purchase. Use by minors is not permitted. The data required for the purchase, such as name, address, telephone number, etc., must be provided by the user completely and truthfully.

The contracting party is aware that the Internet is not a secure means of communication and that data sent via the Internet can become known on the one hand and can also be changed by third parties on the other. The contracting party bears the risk that data does not reach Regner or does not reach it in the form sent by him. Regner can trust that the data was sent by the contracting party in the form in which it arrives.

Conclusion of contract

The product presentation on Regner’s homepage does not constitute an offer in the legal sense. The offer is only made by the contractual partner by placing an order. The purchase contract between Regner and the contractual partner is concluded by written acceptance of the order and confirmation of the purchase request by Regner (by email).

The contractual partner can select the goods he wants by clicking on the “add to shopping cart” button. The selected goods are temporarily stored in the shopping cart. By clicking on the “checkout” button, the ordering process continues and the contractual partner is asked to either log in as an existing customer or register as a new customer.

An order is only possible if all mandatory fields are filled in during the ordering process. In addition, the data protection regulations must be read. The contractual partner can then select the payment and shipping method. If external payment services (such as PayPal) are selected, the contractual partner is redirected to the external website of the respective payment service provider.

The following payment options are available in Regner’s online shop:

PayPal
Credit card
Instant bank transfer
On account (only for companies and resellers with proof of company ID/UID number)

If PayPal is selected as the payment method, the contractual relationship between PayPal and its customers is governed exclusively by PayPal’s terms of use. Payment of the purchase price is due immediately upon conclusion of the contract.

Before submitting the order, the customer receives an overview of the contents of the order including the prices. The customer can then correct his order again before placing his order by clicking the “order with payment” button.

Regner will confirm receipt of the order by sending an automatically sent email, but this does not mean that the order has been accepted. The order will be accepted by a separate email. If Regner refuses to conclude the contract, the contractual partner will be informed of this immediately in an email.

The order is saved by Regner and can be viewed online by the contractual partner in the customer account. Irrespective of this, Regner will send the order confirmation and the general terms and conditions to the email address provided by the customer.

Cancellation policy – Right of cancellation

You have the right – if you are a consumer – to cancel this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a person authorized by you

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